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FREQUENTLY ANSWERED QUESTIONS

Please read carefully.

How do I schedule a tour?

Please use the link below to schedule a tour. Tours of the facility are conducted each non-holiday Wednesday at 11 am. If you have difficulty scheduling your tour, please email membership@projectshortstreet.com.

How do I apply for membership at Short Street?

After your tour, if you wish to be considered for membership at the Short Street Facility, our team will provide you with a link to the online application process that includes information on membership rates, billing policies, etc. 

What are the membership rates for the Short Street Kitchen?

We do not publish membership rates on the website. Your rate will be based on several factors...your permitting agency, production and operations, concept, stage of business growth, etc. We will discuss your specific business with you and assist you with choosing the rate tier that best suits where you are currently.

Is the kitchen available for general rental?

Kitchen use is for members that are onboarded and permitted in our facility by the regulatory agency that oversees their inspections. For food safety reasons, we are not able to allow the kitchen to be used by the general public or anyone looking to sell food or food product that is not permitted in our kitchen.

Is Short Street less expensive than other shared use kitchens?

Short Street management and our members work diligently to keep our expenses to a reasonable level and therefore, keep our rates as low as possible. Short Street is not the least expensive but we we provide the most value to our small farmers, producers, and entrepreneurs in the Piedmont Triad. 

5. ONBOARDING FEES

  • Please review the Membership Agreement carefully, initial and sign where indicated. 

  • Applications must be filled out entirely to be considered for membership. 

  • Pay your $150 non-refundable application fee.

  • This fee must be paid prior to review of your application by Short Street Management.

  • Completion of the application does not guarantee membership approval. 

  • All applications will be reviewed by Short Street Management.

  • The review and approval process takes 1-2 weeks. 

  • Short Street Kitchen reserves the right to select members who align with our vision and values.

  • Upon approval, Short Street Management will contact you to complete the onboarding process.

Upon notification of approval for membership, you will need to pay onboarding fees that include a permitting fee and membership reservation fee:

  • You do not need to pay these fees until you have been notified that your application has been approved. 

  • Fees must be paid prior to submitting an application to any regulatory agency or scheduleing orientation.

  • Membership Reservation fees hold your slot and storage assignment until you are permitted, as well as, cover the costs associated with onboarding. 

6. ONLINE ONBOARDING and REQUIRED DOCUMENTATION

Upon payment of onboarding fees, you will receive an email that will include a link to finish setting up your online membership account and onboarding forms. You will also be able to upload the following required documentation. If you do not have these documents, there will be links provided to assist you with obtaining them. 

  • Business Registration. Each Member must provide a copy of their NC SOS business registration 

  • EIN Number.  This number is provided by the Internal Revenue Service. 

  • Certificate of Insurance. Each member must provide the facility with a Certificate of Insurance, listing your business as the policy holder, and The Co-Laboratory Project, LLC and Project Short Street, LLC as an additional insured on your general liability policy. 

  • ServSafe Food Safety Manager Certification. Mandatory certification of each Member as food safety manager through an accredited certification program such as the ServSafe Food Safety Manager is required to operate in a shared use kitchen.

7. PERMITTING BY REGULATORY AGENCIES

If you sell food or food products to the public, you must be permitted by one of four agencies that regulate food safety: Forsyth County Health Department, NC Dept of Ag, USDA or FDA.​

  • Forsyth County EHS. Members that are seeking to sell ready to eat food or prepackaged meals directly to the consumer or through resale opportunities. Short Street Management can assist with the completion of your application and will provide all pertinent information regarding the facility necessary to submit your application. 

  • NC Department of Agriculture. For specialty food products and bakers seeking resale  opportunities, please provide us an electronic copy of your North Carolina Department of Agriculture Inspection Report. If you do not have the required NC Dept of Ag documentation, we will assist you in securing the proper documentation to begin the process.

  • USDA. Members that are seeking to sell products wholesale that contain meat, poultry, or eggs. This type of production is overseen by a USDA inspector. Short Street can assist with this process. 

  • FDA. FDA regulates all foods and food ingredients introduced into or offered for sale in interstate commerce, with the exception of meat, poultry, and certain processed egg products regulated by the U.S. Department of Agriculture (USDA). 

8. MEMBER ORIENTATION

All members and their staff are required to attend an initial orientation prior to access to the facility. ​

  • Once membership is approved, each Member and their staff must schedule to attend and complete a 2 hour orientation prior to their first reservation. Please plan accordingly.

  • Orientation consists of reviewing important Membership Guidelines and Rules for operating in a shared use kitchen and a kitchen and facility safety walk-through.  

  • Members will be provided pertinent materials and information regarding our wrap-around services.

  • A calendar appointment will be sent to you as a reminder of your orientation. 

  • Please note: no member staff may work in the facility until they have completed orientation. 

9. ACCESS & SCHEDULING

  • Once you have completed orientation, you will be issued a key card for access to the facility and sent a link to install the scheduling app on your mobile device.

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